I design the products people can't afford to get wrong
I design the products people can't afford to get wrong
I design the products people can't afford to get wrong
I'm Chinonye, a product designer who shows up before the brief exists. In 5+ years across payments, marketplaces and the operational systems behind them, I've taken a fintech app from 3.6★ to 4.8★ as its only designer and shipped a 0→1 search platform that saves $75k+ a year. Most of that work was done with distributed teams across Africa, Europe and North America.
I'm Chinonye, a product designer who shows up before the brief exists. In 5+ years across payments, marketplaces and the operational systems behind them, I've taken a fintech app from 3.6★ to 4.8★ as its only designer and shipped a 0→1 search platform that saves $75k+ a year. Most of that work was done with distributed teams across Africa, Europe and North America.
I'm Chinonye, a product designer who shows up before the brief exists. In 5+ years across payments, marketplaces and the operational systems behind them, I've taken a fintech app from 3.6★ to 4.8★ as its only designer and shipped a 0→1 search platform that saves $75k+ a year. Most of that work was done with distributed teams across Africa, Europe and North America.
A transfer that fails quietly is worse than one that fails loudly.
A transfer that fails quietly is worse than one that fails loudly.
Open to new opportunities
Open to new opportunities
Open to new opportunities
UX Strategy
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Design Thinking
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Stakeholder Management
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Product Design
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User Research
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Design Systems
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Fintech
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E-Commerce
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Cross-functional Leadership
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What I am good at
I care what the design changes
I care what the design changes
I care what the design changes
Before pixels, before briefs, I’m in the room shaping product direction. I build relationships across the org, so when I need buy-in, I already have credibility. I’m comfortable in rooms where design usually isn’t, like leadership meetings, compliance reviews and growth planning, because that’s where the real product decisions get made.
Before pixels, before briefs, I’m in the room shaping product direction. I build relationships across the org, so when I need buy-in, I already have credibility. I’m comfortable in rooms where design usually isn’t, like leadership meetings, compliance reviews and growth planning, because that’s where the real product decisions get made.
I design for what happens when things go wrong
I design for incomplete data, failure states, exceptions, compliance, and the operational work required to keep the product moving.
I design for what happens when things go wrong
I design for incomplete data, failure states, exceptions, compliance, and the operational work required to keep the product moving.
Ownership, not handoffs
I've worked as a sole designer on live products, from research to design QA, partnering directly with product, engineering, and leadership.
Ownership, not handoffs
I've worked as a sole designer on live products, from research to design QA, partnering directly with product, engineering, and leadership.
Measured impact
I track what ships: ratings, completion rates, drop-offs, referrals, adoption. Delight matters, but I make it measurable.
Measured impact
I track what ships: ratings, completion rates, drop-offs, referrals, adoption. Delight matters, but I make it measurable.
Systems over one-offs
I have built and enforced adoption of design systems, patterns, and rituals that outlive me.
Systems over one-offs
I have built and enforced adoption of design systems, patterns, and rituals that outlive me.
Selected Work
Selected Work
Selected Work
Work I'm proud of (and would do again)
Work I'm proud of (and would do again)
Sole Product Designer
Scope: Mobile app, web, admin, design systems
Lead Product Designer (Sole Designer)
Scope: Mobile app, web, admin, design system


Impact
Improved app rating from 3.6 to 4.8
Multi-market research
Stronger trust & security with PINs and biometrics advocacy
Stronger trust & security with PINs and biometrics advocacy
Design system adoption and enforcement
Better onboarding & KYC completion
Weekly metrics ownership tracked and acted on
UX Designer
Scope: Consumer apps, merchant tools, internal platforms
Product Designer
Scope: Consumer apps, merchant tools, internal platforms

Impact
Internal search platform that saves $75k+/year (0 → 1)
Revenue uplift from improved checkout & KongaNow UX
Merchant Inventory management tool design (0 → 1)
Merchant inventory management tool design (0 → 1)
Affiliate portal redesign
KongaPay website redesign
Improved usability across web & mobile surfaces
Seller HQ redesign
Side project for Josplay
Scope: Discovery, structure, and access

What I explored
User needs & mental models
Information architecture
Low-fidelity flows for discovery and cataloging
Side project
Scope: Discovery, structure, and access
Open to senior product design roles. Full-time remote or contract. Available now. Can be hired directly, as a contractor, or through an employer of record such as Deel or Oyster.
Lagos, Nigeria (UTC+1). Full overlap with UK and EU hours, 4+ hours with US Eastern. Experienced with distributed teams across Africa, Europe and North America.
Chinonye Onuoha · Product Designer
Open to senior product design roles. Full-time remote or contract. Available now. Can be hired directly, as a contractor, or through an employer of record such as Deel
or Oyster.
Lagos, Nigeria (UTC+1). Full overlap with UK and EU hours, 4+ hours with US Eastern. Experienced with distributed teams across Africa, Europe and North America.
Chinonye Onuoha · Product Designer