I design the products people can't afford to get wrong

I design the products people can't afford to get wrong

I design the products people can't afford to get wrong

I'm Chinonye, a product designer who shows up before the brief exists. In 5+ years across payments, marketplaces and the operational systems behind them, I've taken a fintech app from 3.6★ to 4.8★ as its only designer and shipped a 0→1 search platform that saves $75k+ a year. Most of that work was done with distributed teams across Africa, Europe and North America.

I'm Chinonye, a product designer who shows up before the brief exists. In 5+ years across payments, marketplaces and the operational systems behind them, I've taken a fintech app from 3.6★ to 4.8★ as its only designer and shipped a 0→1 search platform that saves $75k+ a year. Most of that work was done with distributed teams across Africa, Europe and North America.

I'm Chinonye, a product designer who shows up before the brief exists. In 5+ years across payments, marketplaces and the operational systems behind them, I've taken a fintech app from 3.6★ to 4.8★ as its only designer and shipped a 0→1 search platform that saves $75k+ a year. Most of that work was done with distributed teams across Africa, Europe and North America.

Payments

A transfer that fails quietly is worse than one that fails loudly.

Payments

A transfer that fails quietly is worse than one that fails loudly.

Open to new opportunities

Open to new opportunities

Open to new opportunities

  • UX Strategy

  • Design Thinking

  • Stakeholder Management

  • Product Design

  • User Research

  • Design Systems

  • Fintech

  • E-Commerce

  • Cross-functional Leadership

What I am good at

I care what the design changes

I care what the design changes

I care what the design changes

Before pixels, before briefs, I’m in the room shaping product direction. I build relationships across the org, so when I need buy-in, I already have credibility. I’m comfortable in rooms where design usually isn’t, like leadership meetings, compliance reviews and growth planning, because that’s where the real product decisions get made.

Before pixels, before briefs, I’m in the room shaping product direction. I build relationships across the org, so when I need buy-in, I already have credibility. I’m comfortable in rooms where design usually isn’t, like leadership meetings, compliance reviews and growth planning, because that’s where the real product decisions get made.

I design for what happens when things go wrong

I design for incomplete data, failure states, exceptions, compliance, and the operational work required to keep the product moving.

I design for what happens when things go wrong

I design for incomplete data, failure states, exceptions, compliance, and the operational work required to keep the product moving.

Ownership, not handoffs

I've worked as a sole designer on live products, from research to design QA, partnering directly with product, engineering, and leadership.

Ownership, not handoffs

I've worked as a sole designer on live products, from research to design QA, partnering directly with product, engineering, and leadership.

Measured impact

I track what ships: ratings, completion rates, drop-offs, referrals, adoption. Delight matters, but I make it measurable.

Measured impact

I track what ships: ratings, completion rates, drop-offs, referrals, adoption. Delight matters, but I make it measurable.

Systems over one-offs

I have built and enforced adoption of design systems, patterns, and rituals that outlive me.

Systems over one-offs

I have built and enforced adoption of design systems, patterns, and rituals that outlive me.

Selected Work

Selected Work

Selected Work

Work I'm proud of (and would do again)

Work I'm proud of (and would do again)

Sole Product Designer

Scope: Mobile app, web, admin, design systems

Lead Product Designer (Sole Designer)

Scope: Mobile app, web, admin, design system

Impact

Improved app rating from 3.6 to 4.8

Multi-market research

Stronger trust & security with PINs and biometrics advocacy

Stronger trust & security with PINs and biometrics advocacy

Design system adoption and enforcement

Better onboarding & KYC completion

Weekly metrics ownership tracked and acted on

UX Designer

Scope: Consumer apps, merchant tools, internal platforms

Product Designer

Scope: Consumer apps, merchant tools, internal platforms

Impact

Internal search platform that saves $75k+/year (0 → 1)

Revenue uplift from improved checkout & KongaNow UX

Merchant Inventory management tool design (0 → 1)

Merchant inventory management tool design (0 → 1)

Affiliate portal redesign

KongaPay website redesign

Improved usability across web & mobile surfaces

Seller HQ redesign

What I explored

User needs & mental models

Information architecture

Low-fidelity flows for discovery and cataloging

Side project

Scope: Discovery, structure, and access

I'm always open to new opportunities and conversations; let's connect

Open to senior product design roles. Full-time remote or contract. Available now. Can be hired directly, as a contractor, or through an employer of record such as Deel or Oyster.

Lagos, Nigeria (UTC+1). Full overlap with UK and EU hours, 4+ hours with US Eastern. Experienced with distributed teams across Africa, Europe and North America.

Chinonye Onuoha · Product Designer

I'm always open to new opportunities and conversations; let's connect

Open to senior product design roles. Full-time remote or contract. Available now. Can be hired directly, as a contractor, or through an employer of record such as Deel

or Oyster.

Lagos, Nigeria (UTC+1). Full overlap with UK and EU hours, 4+ hours with US Eastern. Experienced with distributed teams across Africa, Europe and North America.

Chinonye Onuoha · Product Designer