Selected Work ✨
Work I'm proud of (and would do again)
Impact
Improved app rating from 3.6 to 4.8
Multi-market research
Stronger trust & security with PINs and biometrics advocacy
Design system adoption and enforcement
Better onboarding & KYC completion
Weekly metrics ownership tracked and acted on


Impact
Revenue uplift from improved checkout & KongaNow UX
Affiliate portal redesign
KongaPay website redesign
Improved usability across web & mobile surfaces
Seller HQ redesign
What I explored
User needs & mental models
Information architecture
Low-fidelity flows for discovery and cataloging
View exploration
