Chinonye Maria-Goretti Onuoha

Senior Product Designer

Lagos, Nigeria (WAT, UTC+1) · Remote: full overlap with UK and EU, 4+ hours with US Eastern

onuohamaria@gmail.com · Portfolio · LinkedIn

Profile

Product designer, 5+ years, often the only designer on the product. At Afriex I owned cross-border payments design across 40+ markets, covering onboarding, KYC, transfers and virtual cards, taking the app from 3.6 to 4.8 stars and cutting KYC drop-off, while building the company's first design system and first NPS programme. At Konga I designed the internal search service that replaced a third-party vendor and saves $75k+ a year, plus the merchant and payments tooling behind Nigeria's largest marketplace. Most recently I took a social gaming platform from research to a Play Store launch as sole designer. 5 years in banking gave me first-hand experience with financial products, customer needs, risk and commercial targets before I moved into product design, which is why I’m usually involved before the brief is fully formed, making sense of the problem, the constraints, and what is worth solving.

Experience

Independent practice

Product design consulting and research

Remote · March 2026 to present

  • Contract product design work across payments and operational tooling

Game360

Lead Product Designer (sole designer)

Contract · Remote · October 2025 to March 2026

  • Sole designer for a social gaming platform with multiplayer games, tournaments and real-time voice chat; designed the product through pre-launch, with the app subsequently soft-launched on Google Play in April 2026.
  • Designed the Android app and the operations admin dashboard end to end, from research through high-fidelity prototypes
  • Ran foundational user research and competitive analysis to shape product strategy and MVP scope
  • Established the design process and built the component library and design system from 0 to 1
  • Prototyped rapidly and iteratively using AI-assisted tools to explore concepts, validate ideas, and close the gap between concept and production-ready experience

Afriex

Lead Product Designer (sole designer)

Contract · Remote · May 2022 to September 2025

  • Led design for core fintech experiences: onboarding, KYC, transactions, virtual cards, referrals and business tools, serving customers in 40+ markets
  • Improved App Store and Play Store ratings from 3.6 to 4.8 through iterative UX redesigns
  • Created and ran the company's first monthly NPS programme, establishing a recurring voice-of-customer input into prioritisation
  • Built and maintained the company's first design system, cutting design and engineering friction across releases
  • Redesigned KYC and onboarding, reducing mid-flow drop-off and improving verification completion across markets.
  • Shipped virtual cards, scheduled transfers, credit builder and secure authentication flows to production
  • Owned weekly product metrics (activation, KYC success, referral conversion, transaction success), partnering with PMs and engineers to prioritise improvements
  • Conducted multi-market research across the US, Canada, UK, Nigeria, Ghana and Kenya
  • Introduced design QA and UX quality practices, covering bug triage, error and empty states

Konga Group

Product Designer

Lagos · June 2021 to September 2025 · Full-time then part-time retainer (2 days/week) from May 2022

  • Designed across Nigeria's largest e-commerce ecosystem: consumer marketplace, payments (KongaPay), logistics, merchant and internal tools
  • Led 0 to 1 design of an internal search service, replacing third-party tooling and saving over $75k a year
  • Contributed to checkout optimisation and the KongaNow rapid-delivery experience, linked to a 24% revenue increase
  • Redesigned merchant (Seller HQ), affiliate and admin platforms, improving onboarding and task completion
  • Conducted user research and flow design for POS terminals and seller tools

Earlier experience

  • Dufuna Technologies, UI/UX Designer, contract, March to June 2021
  • DigiScript Tech Solutions, UI/UX Designer, internship, November 2020 to May 2021
  • Heritage Bank Plc, Relationship Manager, Lagos, April 2015 to September 2020. Managed high-value client portfolios and consistently exceeded deposit targets; the customer insight from banking still informs my fintech work